This Privacy Policy explains how ICLS Dermatology and Plastic Surgery (“Clinic”, “we”, “us” or “our”) collects, uses and discloses your personal information. If you have any questions about this Privacy Policy, or regarding our privacy practices, please contact your physician or one of our staff.

What personal information do we collect?

We collect the following personal information:

• Name and contact information for patients and emergency contacts including address, email address and telephone number
• Date of birth and other demographic information
• Billing information including provincial/territorial health insurance plan (health card) number, private medical insurance details, and credit card information for private payments
• Health information including symptoms, diagnosis, medical history, test results, reports, treatments performed, products provided or sold, record of allergies and prescriptions
• Photographs or video recordings taken for the purposes of patient care

We may collect other information that you choose to provide to us, or that we collect with your consent.

For what purposes do we use personal information?

We use personal information:

• To provide treatment and care to our patients and ensure continuity of care
• For administrative purposes such as creating and maintaining medical and business records, billing, scheduling appointments, quality assurance and risk management
• To communicate with patients and respond to patient inquiries and requests
• To contact a patient’s emergency contact in emergency situations
• To meet our legal, regulatory and professional obligations
• For research studies and trials that a patient has enrolled in
• To send targeted communications for the purposes of marketing

We may use personal information for other purposes with your consent or as permitted or required by law.