Facebook contest winners announced
January 17th, 2012
Thank you for your excellent feedback on retail products. We are enthusiastic about researching new items based on your comments and hope you will be checking in to see our progress. We are also pleased to announce the 3 winners of Microdermabrasion treatments. If your name is below, please contact us as soon as possible to arrange your consult and treatment.
Congratulations to: Melanie M., Allison S. and Katie Mac.!
FACEBOOK CONTEST - winners accounced!
November 24th, 2011
We are pleased to annouce the 3 winners of a FREE Isolaz treatment for acne:
Congratulations Jennifer Lynn G., Holly L. and Danee J.!
Ladies, please contact us today to claim your prize.
2011 Holiday Specials: treat the ones you love to healthier skin.
November 17th, 2011
For anyone looking for unique and truly beneficial holiday gifts this season, consider the gift of healthier, smoother skin.
From now until December 23rd 2011, Cosmedica is featuring the following promotions:
Laser Hair Removal: purchase one treatment and receive a second at half-price. Initial complimentary consultation is included and pre-purchased treatments are redeemable into the New Year. Contact us for details.
Microdermabrasion and Revlite Lasertoning: purchase a package of 3 treatments for just $149 (regularly $119 per treatment). Enjoy the instant improvement to skin texture with medical-grade Microdermabrasion and/or Revlite Lasertoning. No downtime. Over several treatments, skin will become smoother, clearer and the effects of skin care products are maximized.
Revitaglow airbrush tanning: $49 (regularly $80). Flawless and sunless, Revitaglow airbrush luxury tans are performed by a meticulous tanning professional with state-of-the-art handheld equipment for a perfect application. Glow at your holiday events this year - colour is customized from fair to exotic for a tan suited to your skin tone and ideal look.
SkinCeuticals: $250 A.G.E. Holiday Gift Set - top selling SkinCeuticals products, including A.G.E. Interrupter, A.G.E. Eye Complex, Retexturing Activator and CE Ferulic are all featured in this exquisite gift box set ($315 value). Supplies are limited.
Contact us today with inquiries or to purchase.
Happy Holidays from all the Cosmedica Team!
FACEBOOK CONTEST - winners announced!
November 10th, 2011
We are pleased to annouce the winners of 3 complete Skin Tx Acne kits:
Congratulations Edith T., Laurie B. and Ashley B.!
Ladies, please contact us today to claim your prize.
Skin Cancer Screenings - Dr. Lupin screens local MLA's and Ministers at Legislature on November 1st 2011
November 2nd, 2011
November 1st 2011 marks an unconventional meeting of BC politics and healthcare. Dr. Lupin, joined by fellow dermatologist Dr. Patrick Kenny, participated in the annual skin cancer screening at BC's Legislature where local MLA's and Ministers, including the Minister of Health himself - Mike de Jong - were screened for pre-cancerous and cancerous lesions of the skin.
The Canadian Dermatology Association, in an effort to continue to raise awareness of the dangers of unprotected sun exposure, holds annual public screening sessions in various locations around the province. This year in Victoria, patients lined up for hours at the University of Victoria's Clearhue Building for free screenings, family sun safety activities and prizes.
For information on skin cancer prevention and detection, visit www.dermatology.ca or contact your family doctor or dermatologist.
Effective Acne Treatments: Acne Clinic Coming Soon to Cosmedica
October 14th, 2011
Acne – a four letter word for a teenage rite of passage and a developing concern for many adults. As the average age of hormonal acne outbreaks has risen, the platform of elective treatments is growing to meet the needs of this broadening demographic. Acne treatment at Cosmedica in Victoria, BC involves a comprehensive approach to managing active acne and treating the texture and discolouration of scars. With an armament of medical-grade devices, we seek to manage acne-causing bacteria, excess oil production, inflammation and cystic pimples, sometimes combining the strengths of elective treatments with the medicinal properties of topical and/or oral medications for maximum prevention and correction.
For more advanced acne (acne vulgaris), Thermage® CPT utilizes applications of deep heat to reduce cystic pimples and pustules, effectively killing acne-causing bacteria and helping to calm inflammation. While multiple treatments are indicated, Thermage® CPT requires no downtime and results can last for several months.
Metvix Photodynamic Therapy (PDT) treatments are also effective for more prominent acne (acne vulgaris) when 2-3 days of redness and peeling can be afforded (beginning 3-5 days post treatment). Metvix cream is applied to the face and left to ‘incubate’ for 3 hours. Following a thorough cleanse, the affected area is exposed to medical-grade red light for an interval of time. Metvix cream, having been selectively absorbed by oil glands and acne-causing bacteria, is ‘activated’ under the red light, effectively killing bacteria and shrinking oil glands. Results from a series of 2-3 treatments may last several months.
For mild to moderate acne on the face, back and/or chest, Isolaz™ treatments combine vacuum suction and broad-band light to clean pores and reduce redness and inflammation. A series of 6 treatments, once every 1-2 weeks, will work to keep bothersome spots at bay while reducing pore size and minimizing scarring.
Another option for mild to moderate acne is Gemini laser. Gemini, a vascular laser, works to minimize redness and inflammation and can be concentrated and translated to heat to kill acne-causing bacteria. Again, 1-2 treatments every week for 6 weeks may be beneficial for managing active acne. Spot treatment with Gemini laser can also stave off untimely pimples before important occasions.
Daily management of mild acne may be achieved with gentle, no-downtime SilkPeel™ Dermalinfusion treatments or MicroPeel Plus™ chemical peels. Both options utilize salicylic acid, preferentially absorbed by oil in the skin, to manipulate the environment in which acne-causing bacteria proliferate. Patients may experience some flaking several days after treatment but will also enjoy instantly smooth, soft skin.
Once active acne is controlled, the presence of residual scarring is often an issue. Fraxel® laser is the only FDA approved system for scar revision. Over a series of treatments, expect a softening uneven, even icepick scarring. When red or brown colour is more prominent, pigment or vascular specific lasers are indicated and effective at restoring even skin tone.
Pharmaceutical therapies are still effective and can often maximize and prolong the results achieved by the elective treatments above. Incorporating acne-appropriate skincare at home is instrumental for daily prevention and maintenance. Topical therapies like clindamycin, vitamin A creams and/or benzoyl peroxide products can be alternated at night. Systemic antibiotics can also be help control active acne. Accutane, systemic vitamin A, remains the gold standard of pharmaceutical acne therapy with the highest curative rate.
Annual Sun Damage Repair Special - on now for a limited time!
September 6th, 2011
For those concerned with damage caused by excessive sun exposure, premature signs of aging such as fine lines, irregular pigmentation and laxity and/or facial or body scarring, this season's Sun Damage Repair Special is just for you.
Two of the most acclaimed technologies in non-invasive anti-aging science - Fraxel® Laser and Quantum IPL Photorejuvenation - are being offered at an incredible value - purchase one treatment and receive a second at half-price.
Treatments must be purchased prior to October 28th 2011 but may be redeemed into the New Year at recommended intervals.
With the purchase of 4 treatments, patients may also take advantage of the covetted Fundamentals Recovery Kit for just $62.50 (regularly $125). Our Recovery Kit includes a simple, comprehensive skin care program to expedite healing and maximize care post-procedure. Contents include retail-sized Gentle Cleanser, Sheer Physical SPF 50 and Epidermal Repair, all by SkinCeuticals.
For a limited time only. Some restrictions apply. Contact us for details or request a consultation online today.
The beauty (and safety) of airbrush tanning.
August 25th, 2011
Like most coastal cultures, Victoria, BC can appreciate the art and beauty of a flawless tan. Bronze, historically, is a mark of the gods; the gleam of this metallic hybrid so often associated with the chiseled forms of heroic figures, cast to immortalize physical perfection. Through the ages, bronzing has [quite appropriately] evolved to qualify the beauty of sun-kissed skin – the tone that brings us that much closer to our godly ancestors (or aspirations).
The popularity of self-tanning has grown in leaps and bounds as tanning products have evolved to mimic the natural tones of the skin. Leading the tanning industry today is an organic compound-formula of DHA (Dihydroxyacetone) which reacts with amino acids in the outer most layer of the skin causing a browning effect. Other varieties of products oxidize on the skin’s surface or contain color additives that appear quite orange and unnatural on the skin.
Cosmedica is an exclusive partner of Revitaglow – Victoria, BC’s premier mobile airbrush tanning service featuring the highest quality organic DHA-based tanning formulations. Revitaglow airbrush tans are professionally applied with state-of-the-art air-compressed technology for a flawless finish. Every application is specifically tailored in colour to match natural skin tone and additions like shading can accentuate and define abdominal and leg musculature. Prepare for your tan with a shave and exfoliation prior to the application and then prolong with daily moisturizing lotion (something free of acids). Visit www.revitaglow.cafor other valuable tips and information on this exceptional service.
Revitaglow luxury tanning at Cosmedica is a dermatologist’s hope for sun lovers – protect yourself from harmful UV radiation without compromising the bronzed look you love. It is important to note self-tanning products do not offer any protection from UV rays. Maximize defense with regular use of an SPF 30 or higher.
For Revitaglow inquiries or to speak with the skin experts at Cosmedica, call us at 250-598-3300 or visit our facebook page at www.facebook.com/cosmedica.
Elle Canada Magazine September 2011 Issue: Skin Saviours
August 11th, 2011
There is a Japanese proverb that says “Kind hearts are better than fair faces.” It’s a nice sentiment, but, as anyone with a skin concern knows, playing nice when it comes to blemishes, wrinkles, sagging and discolouration can only get you so far. “Everybody should practice good skin care, but there can come a point where [products] alone can’t do the job anymore,” explains Dr. Frank Lista, a Toronto-based plastic surgeon. “It might be something we can fix with lasers, injectables or, if necessary, surgery.”
The good news is that there are many new procedures and techniques that deliver natural –looking results with less downtime as well as great high-tech topical products for those taking the DIY route. ELLE asked some leading experts for advice on how to fight four of the most common skin concerns, from the drugstore to the derm’s office.
SPOT ON
If concealing pimples at an age when you’re also contemplating eye creams seems like one of Mother Nature’s cruelest jokes, you’re not alone: According to a recent study, the median age for acne sufferers has risen from 20.5 to 26.5. Characterized by pustules and cysts around the jaw and neck, female adult acne usually has a hormonal origin, says Dr. Nowell Solish, an assistant professor of dermatology at the University of Toronto. Hormones stimulate the production of oil, which combines with bacteria to clog pores and create inflammation.
AT HOME Your first instinct might be to spot-treat your pimples, but that’s the wrong strategy, says Dr. Rolanda Johnson Wilkerson, a P&G Beauty Scientist. “Drying out the skin is the old way of treating acne, but it makes you more susceptible to wrinkling, irritation and sun damage.” Instead, the newest remedies take a gentler, all-over approach. Olay Professional Pro-X Clear Acne Protocol is a three-step system that has replaced old-school benzoyl peroxide with salicylic acid and niacinamide; the former eradicates oil and prevents future breakouts, while the latter fades spots and improves skin texture. Kellett Clear Skin Care System, developed by Dr. Lisa Kellett, a dermatologist based in Toronto, employs a similar philosophy, featuring not only acne-fighting ingredients but also antioxidants and anti-inflammatory herbs. For a fast fix, hand-held zit zappers such as Zeno Hot Spot, which delivers a controlled, low-level dosage of heat to kill acne-causing bacteria, can also be effective, says Dr. Mark Lupin, a dermatologist based in Victoria, B.C.
ON YOUR LUNCH HOUR A new and popular doctor’s office treatment is Isolaz, which uses vacuum and broad-band light to wipe out sebum and dead skin cells over four to six sessions, with no downtime. Other options include vascular Gemini laser and salicylic-acid-based SilkPeel, although many derms prefer oral medications such as antibiotics, spironolactone (an anti-androgen drug) or the birth-control pill as a first line of defense. “Whatever you do, the cornerstone of treatment should be a topical routine with vitamin A,” says Lupin. Combination retinoid-antimicrobial preparations are the big news on that front. One example, Tactuo-a vitamin A and benzoyl-peroxide blend-was launched this spring. If your acne is causing scarring, however, you could be a candidate for a course of vitamin A taken orally in the form of Accutane.
ON YOUR WEEK OFF If you have exhausted other options or are averse to medications, photodynamic therapy can put acne in remission for months at a time. Levulan, a topical photosensitizing agent, is applied and left on skin for one to three hours before being activated under blue light. You will need 48 hours of downtime, during which you will have the appearance of a sunburn and be sensitive to light.
FRONT OF THE LINE
Avoiding the sun and smoking will help keep collagen stores intact, fending off wrinkles until your 40s or later. But genetics also determine when lines first show up, as do facial expressions, which can trigger dynamic wrinkles-crow’s feet and frown and forehead lines-as early as age 30, says Solish.
AT HOME “A lot of what we perceive as fine lines and wrinkles is really just a lack of moisture,” says Celeste Lutrario, vice-president of research and development for Burt’s Bees. Upping your water consumption can help, but since the outermost layer of skin takes more water from the atmosphere than the body, a cream that locks in hydration, such as Burt’s Bees Skin Solutions Sensitive Daily Moisturizing Cream, should be your first priority. Alternatively, Shiseido’s new Bio-Performance Advanced Super Revitalizing Cream moisturizes (via hyaluronic acid) and reduces visible lines with a stem-cell technology that regenerates elastin fibers. To build stores of collagen, “peptides, specifically Matrixyl [found in Indeed Lab’s Snoxin], are probably the best over-the-counter ingredients available right now,” says Solish. For instant results, look for formulas with optical diffusers, such as Olay Regenerist Wrinkle Revolution Complex. “[They] reduce the appearance of winkles by manipulating the light that bounces off the skin,” says Johnson Wilkerson. And as for prevention, a broad-spectrum SPF 30 sunscreen is your number one weapon.
ON YOUR LUNCH HOUR Although Solish recommends supplementing your topical peptide regimen with prescription-strength vitamin A, it’s no surprise that “the next step up is injectables.” Botox remains your best bet for temporarily weakening the muscles that cause dynamic wrinkles, while hyaluronic acid is the dermal filler of choice for deeper, static lines. Still, the formula itself is only half the battle: “The most important thing is the [technique of the] person on the other end of the needle,” says Solish, so choose your practitioner carefully.
ON YOUR WEEK OFF A series of fractionated laser treatments-Lupin suggests the Fraxel re:store for fine lines and Fraxel re:pair for deep lines-can yield significant improvements. They only target a portion of the skin at once, so you’ll need just a few days of healing time while the skin (and collagen) regenerates. For serious texture issues, consider a fully ablative laser, which removes the entire top layer of skin and requires two weeks for recovery.
LOOSE CHANGE
Skin tends to get thinner as we age, losing volume, firmness and elasticity. It usually starts to bother us in our 40s, says Dr. Nick Carr, head of the division of plastic surgery at the University of British Columbia. Sun damage and smoking are at fault, as is a slowdown in collagen production and the hormonal changes associated with perimenopause.
AT HOME There is no harm in using topical products that promise to lift sagging skin-as long as you’ve got realistic expectation. “They can thicken the dermis a bit, and maybe when you pinch your skin it will feel firmer, but the results won’t be dramatic,” says Solish. Products like Dermalogica Age Smart Overnight Repair Serum and Chanel Ultra Correction Lift-Intensive Lifting Concentrate can have a modest impact, thanks to peptides that increase production of skin-plumping collagen, hyaluronic acid and elastin.
ON YOUR LUNCH HOUR The newest facelift alternative for lax skin around the eyelids and jaw is Ulthera, a 30-minute treatment that uses ultrasound therapy to lift and tighten. Aside from mild flushing and sensitivity, there’s no downtime-but not everyone’s skin responds says Solish. A surer bet may be hyaluronic-acid fillers, such as Juvederm or Restylane.
ON YOUR WEEK OFF If derm’s-office procedures can no longer firm loose skin, “surgery is the best treatment,” says Carr. “The biggest new thing is fat transfer, which involves taking a fat graft from the tummy or thighs [via liposuction] and then re-injecting it around the brows, eyelids, cheekbones or lips.” Downtime is about one week, but expect to have two or three procedures, since less than one-half of what is injected survives the transfer. The other development is in facelifts and brow lifts, which have become both less invasive and more natural-looking. “Surgeons now know how to avoid that windblown look,” says Carr. “They use the deep plane facelift, which places tension in deeper fat and fascia layers instead of just the skin on top.” Plan on several weeks of recovery time, or consider a short scar facelift or endoscopic brow lift: Both involve fewer incisions and less downtime (about two weeks) and produce a subtler effect.
LOCAL COLOUR
Freckles are cute on the under-10 set, but hyperpigmentation-their grownup counterpart-can add years to an adult face. Typically brown in colour, it strikes all ages and may appear as sun spots, age spots or larger patches (melasma). “The sun, hormones, pregnancy, birth-control pills and genetics are all factors, but in the case of melasma, some people are just prone to it,” says Lupin.
AT HOME Most products that target discolourations work by slowing or stopping underlying melanin production as well as fading the existing pigment. The most common-and, arguably, effective-ingredient is hydroquinone, which is available without a prescription in concentrations as high as four percent. But it shouldn’t be used for more than two years, says Lupin, because “long-term use can induce a blue colouration in the skin, and it has been banned in Europe because it can be mutagenic [potentially carcinogenic] in lab animals.” Less potent over-the-counter options include vitamin C and glucosamine (found in Estée Lauder’s new Idealist Even Skintone Illuminator) as well as kojic acid, azelaic acid, licorice extract and arbutin. Others work by speeding up the turnover of abnormal layers of skin where hyperpigmented cells accumulate. Look for alpha-hydroxy acids (AHAs), retinols or [LR 2412]-the newest retinol alternative. This breakthrough patented molecule in Lancome’s newest Visionnaire [LR 2412 4%] Advanced Skin Corrector may deliver similar results on unevenness without irritation.
ON YOUR LUNCH HOUR Derms are buzzing over Lumixyl, a peptide-based system that studies have found to be 5.5 times more effective at inhibiting melanin as an equivalent dosage of hydroquinone-without the irritation. It’s available through doctor’s office and medispas as both a topical at-home treatment (no prescription required) and a SilkPeel infusion treatment. For more resilient skin types, Lupin also prescribes hydroquinone (up to an eight-percent concentration) or retinoids like Tazorac and Retin-A.
ON YOUR WEEK OFF “If bleaching creams fail, we typically use a Fraxel laser,” says Solish. “It works best on significant pigment and dull skin-usually people in their 40s who have a lot of sun damage.” Not up for several days of intense redness and swelling? Chemical peels and intense pulsed light (IPL) treatments need less (if any) downtime but are better for younger skin with only minor pigment issues.
Under armed! The latest deodorants, antiperspirants and doctor's office treatments to keep you dry and odour free.
August 4th, 2011
Long before the first commercial deodorant - called Mum - was inventived in 1888, the ancient Egyptians tried to mask underarm odour with a blend of spices and oils, including cinnamon and citrus oils. We may not like to sweat, but it's biologically essential, says Dr. Mark Lupin, a dermatologist in Victoria, and clinical instructor in the department of dermatology and skin science at the University of British Columbia. "It's our main way of regulating body temperature," he explains. We emit sweat to cool down, though stressful situations, hormonal changes and certain medical conditions can trigger an increased production of fluid.
Still, sweat itself doesn't smell. "It's an odourless saltwater solution," says Dr. Nowell Solish, an assistant professor of dermatology at the University of Toronto and a founding board member of the International Hyperhidrosis Society. The smelly culprit is bacteria found on the skin's surface. We all have two types of sweat glands: eccrine (which are found all over the body, and release just wetness) and apocrine (which are concentrated around underarms, genitals, nipples and belly button). The latter type are associated with body odour because they release proteins and lipids that smell bad when broken down by bacteria - and the armpits provide an especially moisture-rich environment, so they're the perfect breeding ground for bacteria.
Some people believe that stopping perspiration under the armpits altogether, whether with a drugstore antiperspirant or a special treatment available at the doctor's office, is dangerous because it doesn't allow the skin to excrete toxins. But Lupin says sweating is not the primary method by which these materials exit the body (the main organs for processing toxins are the liver and kidneys). "Futhermore, [these remedies] are used only for small, localized areas of excessive sweating, and there is no evidence that they impact our body's general ability to sweat." Since the underarm area comprises no more than five percent of our bodies' total surface, there are plenty of other sweat glands through which to cool down.
What about other concerns? You may have heard that antiperspirants, which contain low doses of aluminum salts, have been linked to Alzheimer's disease. But a link has never been proven, according to the Alzheimer's Society of Canada. Parabens-a type of preservative used in some products-have also been a worry for some since one small study of 20 breast cancer patients found traces of them in tumour samples. "But the largest study that has been done-with more than 800 subjects-found no association between breast cancer and antiperspirants and deodorants," says Rick Gallagher, emeritus scientist with the B.C. Cancer Agency's Cancer Control Research Program. "I think most people in the scientific community would consider this a non-issue."
Here are the latest remedies and treatments.
To control odour
EXAMPLES Axe Deodorant Stick; Byly Sensitive Deodorant Stick with Silk Protein; Soft & Dri Aluminum Free HOW THEY WORK "Deodorants contain fragrances that help mask odour," says Lupin. They don't decrease actual sweating. How effective they are, and for how long, depends on the product itself and how much you perspire, although some products employ additional anti-odour technologies to extend longevity and comfort. NEED TO KNOW If you're concerned about dampness, an antiperspirant or combined antiperspirant-deodorant is probably a better option.
To control wetness and odour
EXAMPLES Ban Roll-On Antiperspirant; Degree Clinical MotionSense; Dove Ultimate Visibly Smooth Anti Perspirant; Drysol Dab-On Anti-Perspirant Extra-Strong; Gillette 3X Clear Gel Antiperspirant Deodorant; Mitchum Roll-On Original Formula Anti-Perspirant and Deodorant; Old Spice Fresh Collection Antiperspirant and Deodorant; Secret Flawless Invisible Solid Antiperspirant HOW THEY WORK Most antiperspirants contain aluminum chloride. "This temporarily plugs the pores that emit sweat, and most also contain deodorizing ingredients," says Solish. They last from 12 to 24 hours and because the medication penetrates into the sweat glands, will usually endure through a shower. "The skin naturally replenishes itself and will get rid of the topical antiperspirants within a day or two," says Lupin. They're also most effective when used on dry skin, so an ideal time to apply is at night when, thanks to body temperature changes, we perspire less. NEED TO KNOW In clinical-strength anti-perspirants, such as Drysol Dab-On Anti-Perspirant Extra Strong and Degree Clinical Strength with MotionSense, 20 percent of the formulation is comprised of aluminum zirconium tetrachlorohydrex gly, the strongest percentage you can buy without a prescription. Degree's formula also claims to release frangrance molecules as needed throughout the day. Extra-strength products can be irritating, so if you have sensitive skin, start with a small amount on one side for a week to see if your skin reacts, advises Lupin. Some products have added benefits: Secret Flawless Invisible Solid Anti-perspirant promises it won't leave white marks thanks to its "light-reflecting ingredients" that make the formula appear invisible. And Dove Ultimate Visibly Smooth Anti-Perspirant contains moisturizers that, over time, the company says, will help minimize the look and feel of underarm stubble (though they won't actually reduce hair growth).
Natural options
EXAMPLES Axel Kraft Natural Crystal Deodorant; Burt's Bees Natural Skin Care for Men Deodorant; Kiss My Face Liquid Rock Deodorant; Tom's of Maine Original Care Deodorant Stick; Weleda Wild Rose Deodorant HOW THEY WORK "Natural deodorants control odour and kill some of the bacteria using natural fragrances and essential oils," says Gaetano Morello, a naturopathic doctor in Vancouver. "They're also free of artificial fragrances, parabens and phthalates." NEED TO KNOW Some natural deodorants, including natural crystal ones, contain potassium alum (it may appear on the label as "alum"). "It's still aluminum, and it works the same way as in other antiperspirants, by creating a plug in the sweat gland," says Lupin.
DOCTOR'S OFFICE TREATMENTS
For most of us, over-the-counter options are sufficient for battling odour. "But when it comes to excessive sweating," says Solish, "if it affects your quality of life and causes embarrassment in social situations, it has a medical name: hyperhidrosis." The condition affects about three percent of the population, and sufferers typically perspire five to 10 times more than the average person.
Botox is one way to deal with hyperhidrosis. Approved by Health Canada in 2001 to treat it, the injections stop the nerves in the underarms from signalling the sweat glands to produce perspiration. "If over-the-counter antiperspirants fail, Botox is the next best choice," says Solish. Treatments start at $550 and up, and usually last about six to nine months. If you want to know more, talk to your doctor.
Other options include anticholinergic medications, which decrease perspiration all over the body, or reverse curettage surgery, which destoys the sweat glands. Doctors may recommend these treatments for patients with special circumstances, but in general they prescribe Botox. Many drug plans cover Botox use for hyperhidrosis, so check with your provider.
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